These Terms & Conditions (“Terms”) govern your access to and use of the website, online forms, appointment scheduling, and communications provided by Ocean Blue Orthodontics (“we,” “us,” or “our”). By using our website or services, you agree to these Terms. If you do not agree, please do not use our website or services.

01Acceptance of Terms

By accessing or using our website, submitting a form, scheduling an appointment, or communicating with us by phone, email, or text message, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. These Terms apply to all visitors, patients, and users of our website.

You represent that you are at least 18 years of age, or that you are accessing the website under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

02Our Services

Ocean Blue Orthodontics provides orthodontic care and related services. Our website offers general information about our practice, treatment options, and tools to help you request appointments and communicate with our office. Access to our website does not establish a doctor–patient relationship. A doctor–patient relationship is formed only through an in-office clinical evaluation and consultation.

03No Medical or Dental Advice

If you believe you have a dental or medical emergency, call your dentist, physician, or 911 immediately.

04Appointments & Scheduling

Appointment requests submitted through our website are requests only and are not confirmed until our office contacts you to schedule or verify the appointment. We reserve the right to reschedule or decline appointment requests at our discretion.

You agree to provide accurate, current, and complete information when requesting an appointment, and to notify our office promptly if you need to cancel or reschedule. A cancellation or missed-appointment policy may apply as communicated by our office.

05Billing, Insurance & Payments

You are responsible for all fees associated with the services you receive, including any amounts not covered by your insurance. We may collect insurance and billing information to process claims and payments on your behalf, as described in our Privacy Policy.

Estimates of coverage are not a guarantee of payment by your insurer. You remain responsible for co-pays, deductibles, and any balances that your insurance does not cover. Payment terms, financing arrangements, and refund policies will be communicated by our office and apply in addition to these Terms.

06SMS / Text Messaging Terms

If you provide your mobile phone number and opt in to receive text messages, you agree to receive SMS messages from Ocean Blue Orthodontics under the following terms. Your consent to receive text messages is not a condition of receiving care or purchasing any goods or services.

Types of messages you may receive

• Appointment reminders
• Customer care communications
• Treatment updates
• Billing and account notifications
• Office announcements
• Occasional promotional messages

Message frequency & rates

• Message frequency may vary.
• Message and data rates may apply, according to your mobile carrier’s plan.
• Carriers are not liable for delayed or undelivered messages.

How to opt out or get help

• Reply STOP to any message to unsubscribe at any time. After you send STOP, we may send a one-time message confirming your opt-out.
• Reply HELP for assistance, or contact our office directly using the details below.
• You may also contact our office at any time to update your messaging preferences.

07Privacy & HIPAA

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information. We are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. Please review our Privacy Policy to understand your rights, including your rights to access your health information, request corrections and restrictions, request confidential communications, receive an accounting of disclosures, and file a complaint without retaliation.

08Acceptable Use

When using our website, you agree not to:

• Use the website for any unlawful, fraudulent, or malicious purpose;
• Submit false, misleading, or another person’s information without authorization;
• Attempt to gain unauthorized access to our systems, accounts, or data;
• Interfere with, disrupt, or place undue burden on the website or its infrastructure;
• Upload viruses, malware, or any harmful or disruptive code; or
• Copy, scrape, or harvest content or data from the website without our permission.

We reserve the right to suspend or terminate access to our website for any user who violates these Terms.

09Intellectual Property

All content on this website — including text, graphics, logos, images, and design — is the property of Ocean Blue Orthodontics or its licensors and is protected by applicable intellectual property laws. You may view and print content for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

10Third-Party Links

Our website may contain links to third-party websites or services that we do not own or control. We provide these links for your convenience only and are not responsible for the content, privacy practices, or availability of any third-party sites. Accessing third-party sites is at your own risk, and their terms and policies will apply.

11Disclaimers

Our website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.

12Limitation of Liability

To the fullest extent permitted by law, Ocean Blue Orthodontics and its owners, providers, and staff will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, our website or its content. Nothing in these Terms limits any liability that cannot be excluded under applicable law, including liability for professional negligence in the provision of clinical care.

13Indemnification

You agree to indemnify and hold harmless Ocean Blue Orthodontics and its owners, providers, and staff from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the website, your violation of these Terms, or your violation of any rights of a third party.

14Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in New York.

15Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.